Contact Us – Surron eBike Canada

SURRON™ CANADA / DIAN MOTORS INC.

Email:
General inquiries: sales@surroncanada.ca
Order-related inquiries: sales@surroncanada.ca

Office Locations:
6251 Hwy 7, Vaughan, ON L4H 0L1
201-228 Hunt Club Rd., Ottawa, ON K1V 1C1, Canada

For service, technical support, warranty issues, or similar inquiries, please reach out to the dealer where you purchased your Surron.

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At Surron Canada, we are passionate about delivering premium, authentic Surron electric bikes to riders across Canada. Our mission is to make off-road electric mobility accessible, safe, and thrilling for enthusiasts of all levels. From beginners to professional riders, we aim to provide products that are reliable, innovative, and performance-driven. Every Surron eBike we sell is fully authorized, authenticated, and supported by our dedicated team to ensure that your experience is nothing short of extraordinary.

Our team is here to assist you with any questions, concerns, or technical support inquiries. Whether you are interested in purchasing your first Surron, need guidance about the right model, or require assistance with your existing Surron eBike, we provide prompt and professional support. We are committed to ensuring that every customer feels confident in their purchase and experiences the thrill of off-road electric mobility safely.

You can reach us directly via email at sales@surroncanada.ca for any inquiries. For order-related questions, product details, or after-sales support, our knowledgeable staff is always ready to assist. We pride ourselves on providing detailed guidance, timely responses, and expert advice to help you maximize the potential of your Surron eBike.

Beyond sales, our commitment extends to ensuring that every rider has access to virtual support, troubleshooting assistance, warranty guidance, and maintenance tips. We continuously collect feedback from our community to improve our products and services, creating an environment where your voice matters. By maintaining open communication channels, we ensure that Surron Canada not only delivers high-quality electric bikes but also builds lasting relationships with our customers.

Whether you are located in Vancouver, Toronto, Montreal, Calgary, or any other city in Canada, we strive to provide comprehensive support nationwide. From helping you choose the right bike for your needs to providing ongoing assistance throughout your Surron journey, we are committed to being your trusted partner in off-road adventures.

Experience the innovation, reliability, and thrill of Surron eBikes while enjoying unmatched customer care. Contact us today via email and discover why riders across Canada trust Surron Canada for all their electric bike needs.

Welcome to DIAN Motors Inc., your premier destination for Surron™ electric motorcycles in Canada. Founded in 2021 and headquartered in Ottawa, our mission is to bring cutting-edge electric mobility to enthusiasts across the nation. As the exclusive authorized distributor of Surron™ in Canada, we provide exceptional support for sales, service, parts, accessories, logistics, and marketing.

Our unwavering commitment to quality and innovation drives us to enhance the electric motorcycle experience for every customer. Thank you for choosing DIAN Motors. We look forward to powering your adventures with the best in electric mobility and making your Surron eBike journey seamless and thrilling.

Founded in 2014, Surron™ is a leading electric bike manufacturer, renowned for its innovative approach, industry-leading expertise, and cutting-edge technology. This dedication to excellence led to the launch of the original “e-dirt bike,” the Light Bee, in 2018. Since then, over 70,000 units have been sold worldwide, gaining global recognition among electric bike enthusiasts.

Today, Surron™ employs more than 100 dedicated professionals focused on developing and manufacturing top-quality electric bikes. The company has already earned an internationally acclaimed Red Dot design award and continues to introduce groundbreaking performance products, redefining what is possible in electric off-road mobility.

Surron’s operations are headquartered in the Chinese cities of Chongqing, the heart of China’s motorcycle and auto industries, and Hangzhou, the center of Chinese e-commerce. From these hubs, Surron continues to innovate and expand its presence globally, while DIAN Motors Inc. ensures that Canadian riders have full access to authentic products, exceptional support, and a superior Surron experience.

Our network of Authorized Service Centers (ASC) is professionally trained to handle routine maintenance, wear and tear, and qualifying warranty repairs for your Surron eBike. Ensure your electric bike stays in top condition with expert service from trained technicians who understand Surron products inside and out.

FIND AN ASC NEAR YOU

Our Service Center, located in Tustin, California, is available to help maintain or repair your Surron eBike. Click the link below to book an appointment or get expert guidance for your bike.

Service Center Hours:
Monday-Friday 10AM – 6PM PST
BY APPOINTMENT ONLY

Phone: (949) 989-4948

Address:
2862 Walnut Ave, STE D, Tustin, CA 92780